Effective Date: 10.07.2024
Welcome to Catorium.com (the "Site"). By accessing or using our Site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using this Site, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, please refrain from using our Site.
2. Changes to Terms
We may modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any modifications indicates your acceptance of the new Terms and Conditions.
3. Products and Orders
4. Payment
Payment for orders can be made through the payment methods indicated on our Site. By providing payment information, you represent that you have the right to use the payment method you selected.
5. Shipping and Delivery
We will make reasonable efforts to process and ship your order promptly. However, we are not responsible for any delays or damages that may occur during shipping. Shipping times are estimates and are not guaranteed.
6. Returns and Refunds
Please refer to our Returns and Refunds Policy on the Site for information about returns, exchanges, and refunds.
7. User Conduct
By using our Site, you agree not to:
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of The Catorium or its content suppliers and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, The Catorium will not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the Site or the products sold herein.
10. Governing Law
These Terms and Conditions are governed by the laws of Wyoming. Any disputes arising from these Terms shall be resolved in the courts located in Sheridan County.
Effective Date: 10.07.2024
At The Catorium, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.
1. Return Eligibility
You may return items within 21 days of receipt for a full refund or exchange, provided that:
2. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
3. How to Initiate a Return
To initiate a return, please follow these steps:
4. Return Shipping
Unless the item is defective or the return is a result of our error, you will be responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $200.00.
5. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [7-10] business days.
6. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7] days of receipt at support@catorium.com with your order number and a description of the issue. We will provide instructions for returning the item and will cover any associated shipping costs.
8. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
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